Confluence

Let agents retrieve and update approved Confluence knowledge for documentation and support workflows.

Use the Confluence integration when an agent should answer from team documentation or help maintain workspace pages.

Common Use Cases

  • Answer user questions from approved Confluence spaces.
  • Retrieve a page summary during an internal workflow.
  • Create onboarding or incident notes from a structured prompt.
  • Update a page after a reviewed workflow completes.

Available Actions

ActionWhat it enables
Retrieve page contentUse a known page as context for an answer.
List spacesDiscover available documentation areas.
List pages in a spaceFind relevant pages for a workflow.
Create pageDraft or publish new documentation when allowed.
Update pageKeep approved pages current from an agent workflow.

Setup In Fluo

  1. Connect Confluence from your project's Integrations area.
  2. Choose the spaces the agent may access.
  3. Attach the integration to the relevant agent.
  4. Test with real page titles and permission edge cases.

Guardrails

For public assistants, use Confluence primarily as read-only knowledge. Page creation and updates should be limited to trusted operators or reviewed workflows.