Let agents draft or send approved emails for support, sales, and operations workflows.
Use the Email integration when an agent should prepare or send messages through an approved mailbox or sending provider.
Common Use Cases
- Draft customer replies from support context.
- Send confirmation emails after a workflow completes.
- Notify internal teams about escalations.
- Summarize an incoming request before routing it.
Available Actions
| Action | What it enables |
|---|---|
| Draft email | Prepare a message for review. |
| Send email | Send an approved message. |
| Read message context | Use email content in an agent workflow when enabled. |
Setup In Fluo
- Connect Email from your project's Integrations area.
- Choose the sending identity and allowed recipients.
- Attach the integration to the agent.
- Test deliverability, formatting, and approval flows.
Guardrails
For public-facing agents, require confirmation before sending. Keep recipient allowlists strict for early deployments.